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Inspiron 5100 Cant get into BIOS
Inspiron 5100
Original Phoenix A04 BIOS
I can not get to BIOS.
F2 or any combination of "F" keys or fn+"F" keys do not work at boot,
I put in the pass and it will immediately boot into windows.
I attempted to update the bios to the A22 ver. If i pull the HDD it will boot to CD but I get an error telling me that the supervisory password must be cleared and aborts the update.
I know the pass I am able to boot to windows, I just cant get into the dang BIOS
I see the splash screen that tells me to hit F2 (nothing happens)
It asks for the pass (i put it in) and it boots the OS.
I cant get into the BIOS to clear the pass to update the BIOS.
I read on this forum: "Try removing one stick of RAM out, that is IF you have 2 sticks installed. That should bring a screen saying the RAM has changed and give a option to press F1 to continue or F2 to run setup. PRESS the F2 key. You should now be able to remove the BOOT and HDD passwords."
This did not work, I removed the RAM but go no such message.
This is driving me crazzzy.....
Any suggestions would be greatly appreciated.
DELL-Jimmy P
1.5K Posts
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April 12th, 2007 16:00
wangbo
5 Posts
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April 13th, 2007 04:00
pcgeek11
1.9K Posts
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April 13th, 2007 06:00
Macabris
4 Posts
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April 13th, 2007 14:00
This is not the windows pass this is a boot pass. I have been looking around and it looks like this is a known issue with the version of the bios and dell's computers. The version I have is the phoenix A04 people with BIOS versions older than A22 have this problem, it is a known issue. The way you fix this known problem is to upgrade to the A22 BIOS (sounds simple enough)
The problem is that I cannot upgrade because there is a boot password in place, I need to clear the pass. This has nothing to do with me not knowing the pass I know that pass I can put in the pass and get to windows and everything works ok.
I can’t get into the BIOS, F2 is not responding. It will respond if I upgrade to the A22 ver of the BIOS, but I can't because there is a pass set (not because it is asking for a pass and I don’t know it) it simply tells me it cannot upgrade because there is a pass set and then cancels the upgrade.
There is a way to jump pins (I don’t know what ones) that will allow you to enter some sort of manufacturing mode; I have been told that in this "manufacturing mode" I will be able to clear this pass.
Any know how to do this?
dan18msu
1 Message
0
April 13th, 2007 18:00
"some pxe error"
" operating system not found"
I tried "esc + f1 " to get to the BIOS. it didn't work. then i tried f2 which also didn't work. I used ctl + alt + del to see if the windows loads. but it didn't. So i cannot even get to the bios.
the laptop just halts there after "operating system not found" and nothing happens.
pcgeek11
1.9K Posts
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April 13th, 2007 20:00
"some pxe error" = It tried and failed to boot from the network.
" operating system not found" = Just what it says, The drive with the OS is removed.
wangbo
5 Posts
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April 13th, 2007 22:00
Macabris
4 Posts
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April 16th, 2007 12:00
Aye, I stated is all 3 of my post that i know the pass.
Dell support is useless, it took me a half hour till they guy finally understood that I wasn’t talking about the windows pass, after an hour of useless questions and suggestions he told me I need to replace the motherboard because its "failing"......LOL, clearly their techs don’t know what they are talking about.
Someone out there must know what pins to jump on what chip to clear this mess up.
DELL-Jimmy P
1.5K Posts
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April 16th, 2007 14:00
wangbo
5 Posts
0
April 16th, 2007 15:00
DELL-Jimmy P
1.5K Posts
0
April 16th, 2007 16:00
wangbo
5 Posts
0
April 16th, 2007 18:00
pcgeek11
1.9K Posts
0
April 17th, 2007 00:00
wangbo
5 Posts
0
April 17th, 2007 15:00
DELL-Jimmy P
1.5K Posts
0
April 17th, 2007 16:00