Start a Conversation

Unsolved

This post is more than 5 years old

670

November 6th, 2016 06:00

Keya dfklmosy not working on dell xps m1530

the dfklmosy keys stopped working on my old dell xps m1530

tried re-seating keyboard connector, no effect, any ideas how to fix or further troubleshoot...?

thanks

1 Rookie

 • 

87.5K Posts

November 6th, 2016 09:00

If an external USB keyboard works, replace the internal keyboard:

www.parts-people.com/index.php

2K Posts

November 6th, 2016 10:00

Hi IAINOMEGA,

Is there any liquid spillage / physical damage on the system?

Replace the keyboard and check - if the issue is not resolved, then I would suspect a keyboard controller failure and the motherboard needs to be replaced.

I would personally suggest you to invest your money on a new machine than to repair this old system if it is a motherboard failure. However, that is your discretion.

As there is no warranty, then you could contact our team to get a quote for a paid service call - http://dell.to/1vnT6CQ

Also, please click my DELL-username and write me a private conversation with the service tag and your Name for case records.

Let us know if you have any other queries.

No Events found!

Top