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August 4th, 2013 08:00

LAPTOP WONT START...5 BEEPS...BLANK SCREEN

hi, i have a inspiron15 3521 laptop. whenever i press the power button, the laptop doesn't start. the screen stays blank and i can hear 5 beeps. it has been only 6 months since i purchased this laptop.  please help...

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87.5K Posts

August 4th, 2013 09:00

It is either a bad CMOS battery or a bad clock chip -- call Dell for a warranty repair.

750 Posts

August 4th, 2013 10:00

Hi ADITYA_666,

Welcome to Dell community!

As correctly said by ejn63, 5 beeps indicate CMOS battery failure. Please send me the service tag and registered owner’s name on the computer in a Private Message so that I can do my best to assist you. To send me a Private Message, click my User name, and then click Start Conversation.

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