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October 14th, 2017 11:00

Laptop is not booting. It starts booting but restarts before it gets boot properly.

Laptop is not booting up. It is restarting again and again. Problem started in following manner.

-First while using laptop my keyboards stop functioning.

-Second When I restarted It starts normal but stopped accepting inputs from keyboard and even Window Virtual Keyboard.

-Third I tried reinstalling windows, When I tried to install it from pen-drive(bootable pendrive). It is not booting. It is restarting again and again.

Can any one help me on this?

9 Legend

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87.5K Posts

October 14th, 2017 12:00

First thing to do is run an extended (NOT just 10 minute) diagnostic on the hard drive.  If you need further assistance, post the results of that (numeric error codes) along with the full model information - i.e., Inspiron N5110, XPS L501x, etc.).

Press F12 a few times immediately after powering on to get into the diagnostics.

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