Start a Conversation

Unsolved

This post is more than 5 years old

A

5004

October 17th, 2009 15:00

Smart issue - Studio XPS 13

I recently upgraded Bios to version A11 from A7 on my Studio XPS 13..

I ran the Dell PC Checkup then.  I got a message at the end of the scan that I have had a SMART Status Test failure. 

"The scan failed with following error: StatusUndefined- The SART status information indicates status code 000h." 

I can read smart values of my HDD with SpeedFan and the disk is OK, all values are normal. What can be wrong?

9 Legend

 • 

87.5K Posts

December 3rd, 2009 15:00

If the system has a solid state drive, the error may not mean anything.  If you have a conventional hard drive and see a SMART error, back  up ASAP and replace the drive.

1 Message

December 3rd, 2009 15:00

I also upgraded to Bios A11 and am now getting the same results during a scan.  I made the update about 2 weeks ago and have been seeing the problems since then.  All of the scroll features for my touch pad have stopped working as of today also.  Can not find any soulutions on the web for this new issue.

No Events found!

Top