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Solve a problem with AMD display adapter
Hi All, my pc is crashing and the message I get is that the display adapter has caused the pc to crash. Sometimes all that happens is a check screen and then it recovers. I have a pretty expensive laptop and don't have the money to replace this thing. Is this a cheap fix by any hopeful chance?
DELL-Shawn B
3 Apprentice
3 Apprentice
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March 6th, 2014 10:00
Hi Bojakes,
The issue could be related to the video display driver installed on the system. Could you confirm the system / video card installed and if you have already been through any hardware or software updates recently?
We have a great diagnostics program available to help pin down Bluescreen / hardware and software issues at the link below.
Hopefully a driver update is all that is needed but let us know how the diagnostics go.
Dell Diagnostics
http://www.dell.com/support/Diagnostics/bs/en/bsdhs1
Thanks,