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March 22nd, 2005 12:00
Video Controller Driver?
I have a Dell Inspiron 8600. I have re-installed Windows XP Pro and now am having problems finding and installing the driver for the Video Controller. I have tried unistalling and using the Dell CD with Drivers and connecting to the Internet with Windows Updates and allowing search, but cannot find the driver. I really do not notice any problems in the operation of my computer so I was wondering if I needed the driver. But when I uninstall the driver (there is the yellow question mark icon by it so I know there is a problem) and restart, I get the balloon in right lower corner saying that Windows has found new hardware.
Please offer suggestions.
Thanks ,
Susan
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ejn63
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March 22nd, 2005 13:00
If you do not know which you have, visit support.dell.com, enter your service tag number and choose Original Configuration.
ALgal
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March 22nd, 2005 13:00
I have the NVidea. I have installed everything first. I used the Dell CD with the drivers and used the checkmarks to install what I needed. However the checkmarks do not show for the video so you must choose. I chose the nVidea GeForce FX Go5200 and installed those. Packing slip shows 64MB NVIDIA GeForce FX Go5200 Go Card. I have not upgraded anything.
However if I go into Device Manager and view by connection it shows:
Intel(R) 82855PM Processor to AGP Controller - 3341 (and underneath branched off of it)
Yellow ? - Video Controller (VGA compatible)
I don't know how to resolve it.
ALgal
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March 22nd, 2005 23:00
Dell Support helped me. I had to download the chipset and the nVidea drivers from the Dell site. I did not realize that the Video Controller problem was tied to the chipset driver and Nvidea driver had new version too. I needed to download the chipset drivers and nVidea drivers. He suggested that I burn the driver exes to CD since it took me (dial-up user) an hour to download the nVidea driver.