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ALgal

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ALgal

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March 22nd, 2005 12:00

Video Controller Driver?

I have a Dell Inspiron 8600. I have re-installed Windows XP Pro and now am having problems finding and installing the driver for the Video Controller.  I have tried unistalling and using the Dell CD with Drivers and connecting to the Internet with Windows Updates and allowing search, but cannot find the driver.  I really do not notice any problems in the operation of my computer so I was wondering if I needed the driver. But when I uninstall the driver (there is the yellow question mark icon by it so I know there is a problem) and restart, I get the balloon in right lower corner saying that Windows has found new hardware.  
 
Please offer suggestions.
 
Thanks    ,
Susan
  • ejn63

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    Posted March 22nd, 2005 13:00

    You need to have installed the chipset drivers and system software first. Then reboot and install the proper video drivers - you may have nVidia or ATI video.

    If you do not know which you have, visit support.dell.com, enter your service tag number and choose Original Configuration.
  • ALgal

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    Posted March 22nd, 2005 13:00

    I have the NVidea. I have installed everything first. I used the Dell CD with the drivers and used the checkmarks to install what I needed.  However the checkmarks do not show for the video so you must choose. I chose the nVidea GeForce FX Go5200 and installed those. Packing slip shows 64MB NVIDIA GeForce FX Go5200 Go Card. I have not upgraded anything.

    However if I go into Device Manager and view by connection it shows:

       Intel(R) 82855PM Processor to AGP Controller - 3341 (and underneath branched off of it)

            Yellow ? - Video Controller (VGA compatible)

    I don't know how to resolve it.

  • ALgal

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    Posted March 22nd, 2005 23:00

    Dell Support helped me. I had to download the chipset and the nVidea drivers from the Dell site. I did not realize that the Video Controller problem was tied to the chipset driver and Nvidea driver had new version too. I needed to download the chipset drivers and nVidea drivers.  He suggested that I burn the driver exes to CD since it took me (dial-up user) an hour to download the nVidea driver.