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April 9th, 2013 17:00

Video card?

hi! does anyone know what horizontal and vertical lines on screen when turning on laptop, or a blank screen is?

2 Posts

April 9th, 2013 18:00

Hi Manshu, thank you for helping me. I can't click on the link as I can't see anything on screen. It's all tourquise with vertical stripes.  It's an Inspirion 8600

2.2K Posts

April 9th, 2013 18:00

Hi LMPierson,

Let me know the operating system and the system model so that I can help you in a better way.

Meanwhile, perform the diagnostics using the link mentioned below:

http://dell.to/RO1v0p

Thanks & Regards
Manshu S
#iworkfordell

2.2K Posts

April 12th, 2013 14:00

Hi LMPierson,

Please connect an external monitor and check if the issue persists.

If you do not have an external monitor, perform LCD BIST.

Turn off computer > Press and hold “D” while turning on the system. Solid colors will appear on the screen.

If the issue appears during the LCD BIST, LCD assembly needs replacement.

Thanks & Regards
Manshu S
#iworkfordell

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