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9097
April 9th, 2013 17:00
Video card?
hi! does anyone know what horizontal and vertical lines on screen when turning on laptop, or a blank screen is?
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LMPierson
2 Posts
0
April 9th, 2013 18:00
Hi Manshu, thank you for helping me. I can't click on the link as I can't see anything on screen. It's all tourquise with vertical stripes. It's an Inspirion 8600
DELL-Manshu S
2.2K Posts
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April 9th, 2013 18:00
Hi LMPierson,
Let me know the operating system and the system model so that I can help you in a better way.
Meanwhile, perform the diagnostics using the link mentioned below:
http://dell.to/RO1v0p
Thanks & Regards
Manshu S
#iworkfordell
DELL-Manshu S
2.2K Posts
0
April 12th, 2013 14:00
Hi LMPierson,
Please connect an external monitor and check if the issue persists.
If you do not have an external monitor, perform LCD BIST.
Turn off computer > Press and hold “D” while turning on the system. Solid colors will appear on the screen.
If the issue appears during the LCD BIST, LCD assembly needs replacement.
Thanks & Regards
Manshu S
#iworkfordell