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Warranty on Replaced Parts
I bought a Dell XPS 15Z in the USA and I am pleased with it.
I am currently travelling abroad and the laptop is in warranty. The ethernet port has been diagnosed as faulty by Dell Chat and my 15Z requires a new motherboard. Since I brought this issue to Dell's attention within the warranty period, Dell has agreed to replace the motherboard under warranty - but after the warranty expiry date - when I return to the USA.
My question is this: what warranty will I get with the new motherboard? It would seem unreasonable for me to be expected to pay for a third motherboard if the replacement motherboard (#2) packs in after a short period.
ejn63
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October 8th, 2012 17:00
90 days or the duration of the existing warranty - whichever is longer.
MarcMarc
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October 9th, 2012 06:00
Thanks ejn - greatly relieved.