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Yusshinze
Bronze

Windows 7 Dell New Inspiron 1545 "Plugged In, Not Charging" & Error

I know there's a lot of topics on it, but I've tried verifying my C disk and uninstalling the driver for the AC Adapter to no avail.

My laptop is 2.5 MONTHS OLD. I received it 28th October, 2009; it was shipped around the 23rd.

I unplugged my laptop to watch a film with my sister downstairs earlier, and when I plugged it back in, I randomly received this message. I've tried unplugging and replugging the AC Adapter, restarting my computer, uninstalling the driver, blowing on the plug and the place to plug in the cord on the laptop, verifying my C disk... nothing works! I can use my AC Adapter as a direct power source, but my battery refuses to charge. I receive an error on start-up saying that it can't even detect my adapter anymore, but it's in perfect condition.

What the heck man? My laptop is BRAND NEW and it's having this issue? If I always wanted my laptop plugged in, I'd have bought a desktop. I'm still on warranty, but I'd prefer any assistance before I contact them and yell at them for a new AC Adapter or w/e I need.

[Edit]

I tried downloading and updating the Bios from the Dell site for 1545 Windows 7 64-bit and it claims my Bios is up-to-date. Help? I don't know how to remove the battery, either. It doesn't appear to be removable, unless someone wants to walk me through it?

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17 Replies
KirkD
Diamond

Re: Windows 7 Dell New Inspiron 1545 "Plugged In, Not Charging" & Error

There is a little slide release allow the battery to be removed.

You may have a defective charger. There is a third signal wire that tells the laptop what charger you have. If this wire gets damaged or the charger circuity gets fried, it will no longer charge. Have Dell replace the charger. If this doesn't help, the DC socket on the laptop may be damaged. Dell should repair this under warranty. The 1545 has a separate charger board, so the entire system board does not need to be replaced. It is difficult to repair the socket if the connections are bad.

XPS M1530, Win 10 CU Pro 32-bit
Inspiron E1705, Win 10 CU Pro 32-bit
Dimension 9100, Win 10 AU Pro 32 bit
Inspiron 660, Win 10 CU 64 bit
Inspiron 3668, Win 10 CU 64 bit
Asus T100 Tablet, Windows 10 CU 32 bit

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Yusshinze
Bronze

Re: Windows 7 Dell New Inspiron 1545 "Plugged In, Not Charging" & Error

Removing the battery and reputting it in didn't fix it.

The adapter appears to be in perfect condition as well; I kept it out of harm's way since I received the laptop, knowing how vital it is for a laptop.

I should contact Dell and demand a new adapter?

Ever since this problem occured, it takes forever for my laptop to go past the "Dell" screen. About a month ago, I had to reformat my computer (after 1.5 months of use!) because it errored and froze on the "Dell" screen. It was ridiculous, and now I'm experiencing the same thing; if I try restarting my computer, it takes about 15min to get past the screen.

I knew I should've not gotten Dell lol they have a bad rep' in Canada.

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Yusshinze
Bronze

Re: Windows 7 Dell New Inspiron 1545 "Plugged In, Not Charging" & Error

I got an Internet connection issue so I restarted my computer, and now it charges again.

What's the cause of this? It's either a sensitive piece of hardware or something to do with the software.

Any guesses?

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etwolf13
Copper

Re: Windows 7 Dell New Inspiron 1545 "Plugged In, Not Charging" & Error

I hear you man! I just got a new Studio 1555 and my ac adapter is doing the same thing! I tried to plug the ac adapter from an inspiron 1720 in and everything works just fine. The WEIRD thing is... I plugged the new adapter from my 1555 into the 1720 and it works fine too! So I figured maybe it was my mind playing tricks on my. I plugged the new adapter back into the new 1555 and guess what... "Plugged In, Not Charging"!!! I would expect this kind of thing from HP or IBM, but Dude It's A DELL!!!  

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KirkD
Diamond

Re: Windows 7 Dell New Inspiron 1545 "Plugged In, Not Charging" & Error

etwolf13:

I think you may have upset a witch sometime!

Interesting problem!

I think it must be something with the battery in your 1555. What are the batteries (six or nine cell) in each machine and what wattage are the chargers. The charging circuity is in the battery, and the 1555 battery may be mis-programmed to think it needs a higher capacity charger. At one time, Dell were shipping higher wattage chargers with six cell batteries; there is really no reason they should have done this, except possibly because of a problem like yours. Please do not blame Dell. They do not make the batteries or chargers. The manufacturers of these items make for ALL laptop sellers.

 

XPS M1530, Win 10 CU Pro 32-bit
Inspiron E1705, Win 10 CU Pro 32-bit
Dimension 9100, Win 10 AU Pro 32 bit
Inspiron 660, Win 10 CU 64 bit
Inspiron 3668, Win 10 CU 64 bit
Asus T100 Tablet, Windows 10 CU 32 bit

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etwolf13
Copper

Re: Windows 7 Dell New Inspiron 1545 "Plugged In, Not Charging" & Error

I think you are right! The charger that came with the 1555 is a 65w and the battery is a 9cell. But the battery in the 1720 is a 9cell too, with a 90w charger. The 65w charger works fine (and charges) with the 9cell in the 1720? Go figure! I ordered a 90w charger for the 1555. Hope that works. If it doesn't... I guess I will have to find a witch doctor to counter act the bad juju!!!

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KirkD
Diamond

Re: Windows 7 Dell New Inspiron 1545 "Plugged In, Not Charging" & Error

You should get the 90 watter free, as they made a mistake.

XPS M1530, Win 10 CU Pro 32-bit
Inspiron E1705, Win 10 CU Pro 32-bit
Dimension 9100, Win 10 AU Pro 32 bit
Inspiron 660, Win 10 CU 64 bit
Inspiron 3668, Win 10 CU 64 bit
Asus T100 Tablet, Windows 10 CU 32 bit

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etwolf13
Copper

Re: Windows 7 Dell New Inspiron 1545 "Plugged In, Not Charging" & Error

I should! I am too lazy to deal with the scripted tech support session. At the end, they are gonna want to send someone out to change the motherboard and other assorted parts before they decide to do the smart thing and just replace the adapter or the battery! I wonder who writes the scripts for some of these tech support people. I had a dead adapter once. The LED light on the adapter didn't even come on! I called tech support and they told me they wanted me to do some updates, and then send someone out to change my mobo. I had to fight to talk to a manager just to do the only thing that makes common sense... Replace the dead adapter! I don't fault them. I know it's their jobs to follow the scripts, and I try my hardest to be nice to them. I wonder if execs at computer companies have ever watched the flash video of Foamy The Squirrel: Tech Support!?!

 

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Re: Windows 7 Dell New Inspiron 1545 "Plugged In, Not Charging" & Error

I'm having a similar issue with mine and I've had it for almost a year now. Do you know if having dell replace the motherboard or adapter will cost me any money?

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