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2659
May 6th, 2016 11:00
back lit keyboard Dell inspiron 7559
hi, my keyboard never lights up regardless of room light conditions.
any ideas?
Responses(6)
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DELL-Hemalatha
2.8K Posts
0
May 6th, 2016 21:00
Hi harisharis,
Thanks for writing to us.
Does the machine have a backlit keyboard? When was the last time did it work?
You can update the quickset drivers from support.euro.dell.com and check if it works.
Do PM us the system tag# by clicking on my name in blue and then select send a private message.
Regards
harisharis
9 Posts
0
May 7th, 2016 14:00
Hi, yes the machine has a backlit keyboard, i can see it light up during boot up. Other than that it never lights up (regardless of room light condition)
DELL-Hemalatha
2.8K Posts
0
May 7th, 2016 20:00
Hi Nice to hear from you.
Please update the quickset driver from the below link under applications.
http://www.dell.com/support/home/us/en/19/product-support/product/inspiron-15-7559-laptop/drivers
chose your operating system before updating.
let us know how it goes.
DELL-Hemalatha
2.8K Posts
0
May 8th, 2016 20:00
Hi We are awaiting your response.
harisharis
9 Posts
0
May 10th, 2016 00:00
sorry for the delay, thanks for the link, will check it and let you know how it went.
harisharis
9 Posts
0
September 26th, 2016 03:00
nothing changed after updating the drivers. still the keyboard lights up upon boot and never again afterwards.