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October 6th, 2017 10:00

i've problem with installing the external graphic amd card - laptop model n4050

i've problem with installing the external graphic amd card - laptop model n4050

i was downloaded the driver from official dell store and the card not installed

 this screen shot after install the drivers

Community Manager

 • 

2.4K Posts

October 6th, 2017 16:00

Was this a dedicated card that originally shipped with the system (I am pretty sure it is, but just wanted to make sure)? If so, what does the error state in the device manager and on the AMD log? 


Best regards,

Brad

10 Posts

October 7th, 2017 14:00

this is the device status as shown in picture

thank you for replay and i hope to find the problem solving.

10 Posts

October 7th, 2017 14:00

and the laptop originally shipped with the system

10 Posts

October 7th, 2017 14:00

originally shipped with the system

10 Posts

October 9th, 2017 14:00

there's any help

Community Manager

 • 

2.4K Posts

October 9th, 2017 17:00

Was this on a clean install of Windows or did the Videocard just mess up with Code 10? 


Best regards

Brad

10 Posts

October 13th, 2017 21:00

yes i have  installed acopy of windows many times and the problems found every time

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