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x300 USB problem
i have an x300 that fails to recognize any USB device plugged in to any USB port. i reinstalled XP Pro recently and have SP3. i've updated the BIOS (A10) and the chipset. nothing seems to work. i have power at the USB ports, my USB drives light up (solid light, not flashing like they normally do) and the external CD drive has power, but it's not being recognized by the laptop. i'm losing it. help!
sangovitch77
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September 30th, 2010 13:00
i did. i've read some suggestions that it's a BIOS setting, but i don't see anything relevant when i access BIOS at startup.
ejn63
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September 30th, 2010 13:00
Did you install the Dell notebook system software and Intel chipset driver?
ejn63
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September 30th, 2010 14:00
Do you have a USB mouse to try? If so, does it work?
sangovitch77
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September 30th, 2010 22:00
Tried the USB mouse and no luck.
ejn63
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October 1st, 2010 05:00
Does it work in Safe Mode?
F8 before Windows begins loading.
sangovitch77
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October 1st, 2010 06:00
thanks for helping me out ejn63.
tried safe mode and no luck. neither the mouse, nor the USB drive would work.
ejn63
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October 1st, 2010 07:00
Sounds like a hardware problem.
You'll either need a replacement system board or a card with USB ports on it.