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Problem with sysprep on clean image of 1809 windows 10 pro
Hi,
so I'm doing for the first time a image for dell. We got image assist from the dell about two weeks ago and since then i still struggle to resolve my issue. I had problems with sysprep with microsoft store app(I saw many discussion about this in internet) so unplug the laptop from the internet(I did images on dell latitude laptop and also on virtual machine). I tried also sysprep in IA without any of my company apps - still no resolving my problem. I've tried on clean image of 1809 and 1803.
This I see on sysprep stage in ImageAssist:
And this I found in the logs:
07.03.2019 14:03:42: C:\Windows\System32\Sysprep\Panther\setuperr.log exists.
07.03.2019 14:03:42: ----------------------------------
07.03.2019 14:03:42: 2019-03-07 14:03:39, Error TOOL BCD: BiUpdateEfiEntry failed c000000d
07.03.2019 14:03:42: 2019-03-07 14:03:39, Error TOOL BCD: BiExportBcdObjects failed c000000d
07.03.2019 14:03:42: 2019-03-07 14:03:39, Error TOOL BCD: BiExportStoreAlterationsToEfi failed c000000d
07.03.2019 14:03:42: 2019-03-07 14:03:39, Error TOOL BCD: Failed to export alterations to firmware. Status: c000000d
07.03.2019 14:03:42: 2019-03-07 14:03:41, Error SYSPRP ClipCleanUpState resetting WNF_OLIC_OS_LICENSE_TERMS_ACCEPTED failed with NTSTATUS=c0000022
07.03.2019 14:03:42:
07.03.2019 14:03:42:
07.03.2019 14:03:42: C:\Windows\System32\Sysprep\Panther\setuperrHOLD.log exists.
07.03.2019 14:03:42: ----------------------------------
07.03.2019 14:03:42: 2019-03-07 14:03:39, Error TOOL BCD: BiUpdateEfiEntry failed c000000d
07.03.2019 14:03:42: 2019-03-07 14:03:39, Error TOOL BCD: BiExportBcdObjects failed c000000d
07.03.2019 14:03:42: 2019-03-07 14:03:39, Error TOOL BCD: BiExportStoreAlterationsToEfi failed c000000d
07.03.2019 14:03:42: 2019-03-07 14:03:39, Error TOOL BCD: Failed to export alterations to firmware. Status: c000000d
07.03.2019 14:03:42:
07.03.2019 14:03:42: ----------------------------------
07.03.2019 14:03:42: Sysprep = FAILED
07.03.2019 14:03:42: ----------------------------------
07.03.2019 14:03:42: Copying C:\Windows\Panther\setup.etl
07.03.2019 14:03:42: Sysprep.exe /generalize /oobe /quit /unattend:C:\Windows\Panther\Unattend.xml Failed.
07.03.2019 14:03:42: Error Code: 0
07.03.2019 14:03:42: Please contact Microsoft for this error. Otherwise please restore an earlier version of this image and try again to run through the tools. Auto Capture Error: 201
07.03.2019 14:03:42: C:\Windows\System32\Sysprep\Panther\setuperr.log exists.
07.03.2019 14:03:42: Please read that file for more detail."C:\Windows\Panther\DTRI\LOGS\Auto_Capture_Prep_Tool.log"
What Can I try next? Please for help :)
Will Sparing
8 Posts
1
March 11th, 2019 12:00
Your better off doing this with a VM and using a fresh windows 10 installation and rebuilding your image. Run the tool to verify the image with capture. I used to do this on a laptop, and the amoutn of drivers that it downloaded was problematic..to say the least.
I've spend countless hours tracing down the issues and working with windows app. Not worth it in the end.
speedstep
9 Legend
9 Legend
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47K Posts
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March 12th, 2019 06:00
Failed to open unattend.xml
Windows error code 0x80070003 is an update-related error. You can encounter the error at any time when your computer is automatically installing updates.
SCCM and DELL IMAGE service/support is not free.
tkoscielniak
52 Posts
1
March 12th, 2019 07:00
Hello, with DIA, a best practice is to build in a VM and do the Windows updates offline. After you use a fresh install of the media in a VM, on another system go to https://docs.microsoft.com/en-us/windows/windows-10/release-information and download the update. Add it to a usb key and run in the VM. Keeping the VM off internet is a good practice so that Microsoft apps do not download. If this problem persists, please contact our help desk to log an incident. US - OS Imaging Support
jclements-transystems.com
3 Posts
0
July 24th, 2019 10:00
I had the same BCD error in my sysprep log too. The solution that worked for me was to use the newest version of DIA. https://www.dell.com/support/article/us/en/04/sln311270/dell-imageassist
DELL-Tyler M
Moderator
Moderator
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309 Posts
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August 8th, 2019 06:00
Here are steps for the offline Windows updates TK suggests.