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March 19th, 2021 20:00

Dell G5 C:Drive Full - SARemediation to blame?

I have a 6 month old Dell G5 Desktop that came with a 100GB SSD C: Drive and a 1TB HDD Drive. The C Drive is full and even when I try to clear up space it fills up again without me installing anything. I managed to clear about 1GB an hour ago and I now have 8.30MB free. 

 

TreeSize app tells me that Dell/SARemediation is taking up 19.8GB. Is this required and if not how do I get rid of it?

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363 Posts

March 19th, 2021 21:00

Here's a similar thread with a solution posted by a Dell specialist. It seems System Repair takes snapshots of your system so you can roll back to them. I guess it can get overzealous and keep too many backups. I've turned off those services as soon as I got the computer. I use another tool to do my backups.

The solution is to open Control Panel > System and Security > Support Assist OS Recovery > Settings. 

There you can pick how much space you want these snapshots to take on your HDD, or you can turn this service off completely. 

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44.4K Posts

March 20th, 2021 19:00

@Skowsa13  And be sure to configure Win 10 so that its default folders are moved to the D drive which should free up space on the SSD.

You can probably uninstall some/most of your apps on the SSD and then reinstall them, but this time directing the installation onto the D drive. NOTE: You just can't move apps files from the SSD to the D drive. You have to uninstall them from the SSD first and reinstall on D. If you don't want to move the apps to the D drive, at least configure them to save their output files on D.

3 Posts

March 24th, 2021 19:00

Thanks for the reply. The system setting was at 15GB and I knocked it down to 12GB. Not sure i want to fully turn it off right now. 

 

The Dell directory is now 20.8GB and my C Drive is full after clearing out 12GB of space 5 days ago....

3 Posts

March 24th, 2021 19:00

Thanks, Ron.

 

I had set up all accounts on the desktop to save data to the D Drive when I got the computer. Unfortunately a lot of programs install to the C by default and you have to jump through hoops to force them on to the D. I may just reset the machine to as-new and start over. My kids will love that....

 

This is by far the biggest frustration on this machine. It is now beyond a joke.

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25.7K Posts

March 24th, 2021 19:00

Hi,

 

I have replied to you from a private message.

 

-Gautam.

 

192 Posts

March 24th, 2021 20:00

program. documentation. I now uninstall anything Dell

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363 Posts

March 25th, 2021 03:00

@Skowsa13 honestly, I would turn that stuff off and use a better tool like Macrium Reflect (there's a free version) to image the entire system drive and save that image file somewhere else. That way if you ever need to reinstall your system, it takes 15 minutes to redeploy the image and be up and running. No need to spend hours on the phone with support and no space taken on your system drive.

192 Posts

March 25th, 2021 17:00

Sorry for using what was considered profanity. Certainly not my intent and a phrase we use often to refer to "terrible", although I can understand why it was removed.

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