Unsolved
This post is more than 5 years old
22 Posts
1
17228
Inspiron 3650, will not turn on after Dell Update
upadate - I have been on the phone with Dell, they are saying there is not a problem with their update. Everyone needs to call them and insist on talking to Level 3 support.
Inspiron 3650 - windows 10
Yesterday morning there was a Dell update, I did the update & started working in another program. now the computer will not turn on. I did where you unplug it and push the button for 1 minute and still won't turn on. I called Dell and they can fix it over the phone for $150!?!?
This computer is only a year old. Is there anything else I can try. Thanks for any help
OrigionalScott
5 Posts
0
June 28th, 2019 04:00
THIS TOTALLY WORKED THANK YOU !!!!!!!!!!!!!!!!!!!!!
I have evidence I have to present to the court next month on this PC YOU TOTALLY SAVED THE DAY NOT EVEN KIDDING. I am typing this to you from my desktop right now !! Alabama123 to the rescue!!
I hope you get something wonderful in return ten fold over!!
THANK YOU Alabama123 !!
RoHe
10 Elder
10 Elder
•
44.4K Posts
0
June 28th, 2019 10:00
Because Alabama123 was working on a system with a specific recent release of BIOS, v3.9.0. Others in this thread stated they had prior versions of BIOS. So unless/until somebody specifically tests and documents this fix with any other version, there's no way to know if it works with those earlier versions.
speedstep
9 Legend
9 Legend
•
47K Posts
0
June 28th, 2019 10:00
BIOS 3.9.0 is an issue.
MECLR1 Jumper must be reset.
On the motherboard there are 3 jumpers, cmclr1 (cmos clear), pwclr1 (password clear) & meclr1 (me clear).
meclr1 is the jumper to the LEFT SIDE of the CMOS and PASSWORD Jumpers. If you look at the board labels you will see what I mean.
Jumpers
https://topics-cdn.dell.com/pdf/inspiron-3650-desktop_Service-Manual_en-us.pdf
OrigionalScott
5 Posts
0
June 28th, 2019 16:00
That makes sense. That version is what I have so that's why the fix worked. At any rate I sure am grateful. Thanks for clarifying it.
oomuchi
2 Posts
0
September 24th, 2019 21:00
THANK YOU for sharing the fix!!!
you save us!!! I had already gave up and bought a new PC. But now, I was able to recover the old PC and recover my precious doc files.
I really appreciate your kindnesses with us and provide the solution that I was waiting from the official provider DELL; which did not even care about their customers if we are not under warranty anymore. WHAT WAS NOT FAIR!!! since we did not wrong to damage the PC.
you are a really guardian angel!!!