2 Posts
0
1512
Inspiron 3847 - Great Upload Speed/ Slow Download Speed
I have an Inspiron 3847 with a Realtek PCIe GBE Family Controller.
I recently upgraded my internet speed to 400 Mbps up and down but on my Dell I get only 100 down and typically over 400 up. I've swapped ports on my switch and changed cables (use newer ethernet 6 cable). I know it is unique to the Dell since I have another PC that connects via ethernet to the same switch that is over 400 up and down at the same time.
I have run Dell's diagnostics and it tells me the drivers are up to date (even though the date on the Realtek PCIe GBE Family Controller10.3.723.2015) .
I have also disabled the EEE for the Realtek PCIe GBE Family Controller.
Any help would be appreciated
RoHe
10 Elder
10 Elder
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43.7K Posts
0
March 31st, 2020 11:00
How are you measuring speeds?
If SmartByte software is installed, read SmartByte, troubleshooting bandwidth
Keep in mind that slow download speeds could easily be a problem with your ISP's available bandwidth.
Agent86A
2 Posts
0
April 1st, 2020 12:00
Removed SmartByte and download measured by speedtest.net is 5 times faster!
Thanks!
RoHe
10 Elder
10 Elder
•
43.7K Posts
0
April 1st, 2020 12:00
SmartByte strikes again...sigh...