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Inspiron 580, Memory upgrade, issues
My parents have an Inspiron 580 Desktop with 4GB (1GBx4) of DDR3L memory. I tried to upgrade the memory to with 8GB (4GBx2) of Crucial DDR3 memory but after putting in the new memory, the computer stays stuck on the Dell bootup logo. I've tried all configurations recommended in the manual but nothing worked. When I tried just one stick (4GB), the computer would cycle through booting and shutting down without ever getting to Windows. The memory should be compatible so I'm not sure what the issue could be. Any suggestions?
Tippy12
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July 23rd, 2018 14:00
I'm not familiar with ePSA and i'm not able to enter Bios as the machine just freezes on the dell logo. The Bios F2 and setup F12 options are displayed on the screen along with the dell logo but hitting those button does nothing.
Also, the memory is good. I tested it on a separate desktop to make sure.
Edit: Googled ePSA and its the same situation as the BIOS. Not able to enter ePSA mode using F12.
Tesla1856
8 Wizard
8 Wizard
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17K Posts
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July 23rd, 2018 14:00
Does the new memory appear in BIOS config?
Does the machine pass ePSA Diagnostics?
Tesla1856
8 Wizard
8 Wizard
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17K Posts
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July 23rd, 2018 15:00
1. That (being unable to BIOS-Post or Initialize) indicates a hardware problem or major incompatibility.
2. good troubleshooting
I suggest you call crucial.com if these DIMMs were listed as "guaranteed compatible" for this exact machine.
Tippy12
7 Posts
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July 24th, 2018 06:00
Tesla, thank you for the responses. I bought the memory from Craigslist. I thought the only spec that mattered would be the DDR3, 240 pin. What spec(s) could render the memory incompatible?
DELL-Chris M
Community Manager
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54.3K Posts
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July 24th, 2018 07:00
Unknown about that memory.
Below are the tested/validated 4GB DDR3, 1066MHz or 1333MHz, Unbuffered, Non-ECC, 1.5v, 240 pin memory sticks =
P382H 4GB,1333MHz,512X64,Hynix/Kingston/Micron/Nanya/Samsung
N852H 4GB,1066MHz,512X64,Hynix/Samsung
Tippy12
7 Posts
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July 24th, 2018 12:00
Here is the memory I'm trying to use for the upgrade.
Tippy12
7 Posts
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July 31st, 2018 17:00
What is the memory limit per slot? Is it 2GB or 4GB?
I think the overall limit for the system is 8GB.
erpster05
219 Posts
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July 31st, 2018 17:00
I use Samsung brand memory chips on my relative's Dell Inspiron 580 desktop PC (2Gb DDR3 1333Mhz M378B5773DH0-CH9 - have 4 of them) and they are working well.
speedstep
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August 1st, 2018 09:00
The limitation is LOW Density, Un Buffered, Non Registered, NON ECC.
QUAD RANK ram does not work at all.
Inspiron 580/580S motherboard aka DH57M02 Chipset H57 Socket 1156
http://www.crucial.com/usa/en/compatible-upgrade-for/Dell/inspiron-580
Max Ram 8 gigs
Max DIMM Size 2GIGS
DDR3 PC3-12800 • CL=11 • Unbuffered • NON-ECC • DDR3-1600 • 1.35V • 256Meg x 64 •