Start a Conversation

Unsolved

E

6 Posts

912

January 7th, 2019 10:00

Inspiron 7567, internet slow but not other devices

Typically on my internet i get around 100mpbs download on wifi, and up to 200mbps on ethernet. However, after being gone over winter break I came back and can't seem to get more than 5mbps download on either. Obviously, this is a huge difference. I've restarted the router and my computer several times each, and it has not improved. It is definitely my computer specifically, because other devices on the network are connecting perfectly fine with much faster speeds (ie. my phone is getting ~60mbps download). I've tried most of the obvious potential fixes, but can't seem to figure it out :(

10 Elder

 • 

44.3K Posts

January 7th, 2019 16:00

If you have SmartByte software running on this PC, try disabling it and see if things improve after you reboot.

1 Message

July 4th, 2019 09:00

THANK YOU! My download speeds were terrible until I disabled SmartByte. Now they're back to normal. This was driving me crazy, so thank you!

Steve

 

10 Elder

 • 

44.3K Posts

July 4th, 2019 19:00


@steveburrell wrote:

THANK YOU! My download speeds were terrible until I disabled SmartByte. Now they're back to normal. This was driving me crazy, so thank you!

Steve

 


:Yes:  :Yes:

No Events found!

Top