D.samm

updated

7 years ago

DS

D.samm

2 Posts

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2559

January 23rd, 2020 07:00

Inspiron 5593, backlight bleeding

I recently bought a Dell Inspiron 5593 and I noticed a backlight bleeding in the bottom right corner. I already performed in a lighted room the BIST test and I can see the backlight bleeding only when the lcd goes black.

Below a picture of the laptop during normal use with a windows black background set.

I'd like to know if this is usual and if I can request a repair or replacement.

lcd dell2.jpg

 

 

  • DELL-Chris M

    Community Manager

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    Posted December 1st, 2020 09:00

    All,

    That LCD passes our manufacturer specifications for overall uniformity.


    DELL-Chris M (old account)

    #IWork4Dell

  • JOcean

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    Posted January 23rd, 2020 09:00

    If the BIST test passes then the screen is not defective per Dell. But this support page has more information. Also note the following from that page...

    "Note: Please be aware that some light leakage is to be expected when viewing images with dark backgrounds in dark rooms."

    I am not a Dell employee...I am forum volunteer

    Serious work on an E5430 and constantly building and working on an i5-6500 Desktop

  • Freya009

    1 Rookie

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    Posted January 23rd, 2020 11:00

    From the picture you sent, it seems like it is the light of the outer object being reflected from the screen of your DELL laptop.
     
    If you doubt that it is indeed backlighted bleeding then you should ask for a replacement.
  • D.samm

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    Posted January 23rd, 2020 12:00

    Thanks for reply @JOcean,

    How can I verify if the BIST test passes? The system auto restart after lcd blinks in multiple colors to black, white, red, blue, green.

  • JOcean

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    Posted January 23rd, 2020 13:00

    This Dell support page will give you more information.

    I am not a Dell employee...I am forum volunteer

    Serious work on an E5430 and constantly building and working on an i5-6500 Desktop