Thank you so much! But do you think it will work? Cuz I tried to recover the system to an earlier period of time and nothing happened. A message that said that the the recovery wasn't successful because my antivirus software couldn't be recovered appeared.
U2CAMEB4ME
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July 30th, 2019 04:00
@kaegw
It is an easy process.
You will see if each command was successful.
If there is no other damage it should work.
It only takes a minute or two.
Regards,
U2
kaegw
3 Posts
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July 30th, 2019 04:00
Thank you so much! But do you think it will work? Cuz I tried to recover the system to an earlier period of time and nothing happened. A message that said that the the recovery wasn't successful because my antivirus software couldn't be recovered appeared.
U2CAMEB4ME
4 Operator
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6.2K Posts
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July 30th, 2019 04:00
Welcome to the Dell Community @kaegw
Click on "Command Prompt"
TYPE:
Bootrec.exe /fixmbr
Hit enter.
Then TYPE:
Bootrec.exe /fixboot
Hit enter.
Then reboot.
Best regards,
U2
kaegw
3 Posts
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July 30th, 2019 06:00
https://prnt.sc/olzvlq
Did I do anything wrong? Nothing happened again
U2CAMEB4ME
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July 30th, 2019 06:00
@kaegw
You did it correctly.
Unless someone can suggest something else to try then a system restore would be your next option???
Restore, Factory Reset or Reinstall Windows 7 on your Dell Computer.
https://www.dell.com/support/article/us/en/04/sln291879/restore-factory-reset-or-reinstall-windows-7-on-your-dell-computer?lang=en
Before starting a System Restore wait to see if someone else can suggest some other option???
Regards,
U2