n1cE
2 Bronze

DC jack replacement

Jump to solution

Hi! I just replaced the dc jack of my inspiron 5558 and now the laptop wont charge. If I press the power button i get one white blink on the battery led and one green on the cd rom led and that’s it. Could someone help me what did I messed up? If I remove the battery and try to turn on the laptop literally nothing happens.

0 Kudos
1 Solution

Accepted Solutions
ejn63
7 Gold

Re: DC jack replacement

Jump to solution

Unplug the system and disconnect the battery from the system board.  Hold the power button for 30 sec and plug in the adapter -- see if the system will power up.

If it won't, consider trying an OEM replacement jack first.  If that doesn't solve the problem, replace the mainboard.

 

View solution in original post

0 Kudos
3 Replies
ejn63
7 Gold

Re: DC jack replacement

Jump to solution

Let's start with: what was the issue before the jack was replaced?  Did the system power up?  Or was it just failure to charge due to an unrecognized AC adapter?

Is the replacement jack OEM or third party?

Also verify that the AC adapter is working -- try on another system (or at minimum, verify that its LED is on before you plug it into the system).

 

0 Kudos
n1cE
2 Bronze

Re: DC jack replacement

Jump to solution

There was connection issues. The connection between the AC adapter and the jack was loose and I had to move it til I found a proper angle to begin the charge. The replacement jack is a third party product but I reinstalled the old jack and the problem is the same. It wont charge anymore. No matter what angle I find. Just the blink when I push the power button. 

0 Kudos
ejn63
7 Gold

Re: DC jack replacement

Jump to solution

Unplug the system and disconnect the battery from the system board.  Hold the power button for 30 sec and plug in the adapter -- see if the system will power up.

If it won't, consider trying an OEM replacement jack first.  If that doesn't solve the problem, replace the mainboard.

 

View solution in original post

0 Kudos