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Dell G3 15 3500 black screen in a sudden
my dell g3 15 3500 automatically blackscreen when i was playing gta V , I have undervolted it for 249.5 mv and the thermals are pretty good at around 75C-85C felt dissapointed cuz spent so much on this laptop but still unstable performance , how can i solve this problem?
DELL-Cares
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September 12th, 2020 03:00
Thank you! We have received the required details. We will work towards a resolution via private messages to ensure the security of your information. In the meanwhile, you may receive assistance or suggestions from the community members as well.
DELL-Cares
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September 13th, 2020 22:00
Hello, is that happening only while playing video games? ^VA
nghao
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September 19th, 2020 10:00
DELL-Cares
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September 19th, 2020 12:00
Let’s run the hardware diagnostics to understand if there is any hardware failure in the system.
To do so:
1) Restart the system.
2) Keep tapping F12 key when the Dell logo appears during the startup.
3) Select diagnostics from the one-time boot menu and run the initial test.
4) Once done, do let me know if you receive any error code and validation code.
You can skip the extended memory test.
You can also refer to the link: https://dell.to/32Mp6dk
seaweed72
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August 10th, 2022 06:00
I'm having the same issue but when I'm screen recording things. Was it solved?