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Dell G5 5587 audio volume fades

My volume gradually gets quieter when audio is playing. It happen returns to normal volume after any brief period of quiet. I have no compression settings in place. This occurs with music playback, movie and gaming. All audio & other drivers are up to date. Is this something I can fix.

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Community Manager

Re: Dell G5 5587 audio volume fades

garod79,

Click the link below for troubleshooting and resolving audio issues.

How to Troubleshoot Audio or Sound Playback Issues

For my notes, click my username and send me the pc service tag number via private message.

 



 

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Re: Dell G5 5587 audio volume fades

I had the same issue after getting the February 2019 RealTek update. I fixed it by uninstalling the Realtek driver and after the reboot, Windows installed the Default Windows driver and the sound issue disappeared. 

glen

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Re: Dell G5 5587 audio volume fades

Hello!

I have this mistake too. When I ran audio, the volume - within 15-20 seconds of initiation- fade away. I have been experiencing it ever since I update the BIOS, in 2020.07.03. 

When I buy G5 in 2018, it used to have the same bug, but was fixed by a bios update.

I cant fix it, all driver are up to date. I cant downgrade BIOS to the older version. What can i do? Waitin for a new BIOS? 

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