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March 15th, 2019 22:00

Dell Inspirion 7373 2-in-1 | 3 amber, 5 white light meaning?

As the subject states, I'm having trouble turning on my laptop. I had my computer off and charging last night and went to do some schoolwork and tried to turn on my laptop and the screen would be black, the keyboard LEDs would light up but would get a 3 amber, 5 white flashing pattern. Does anyone know what this means? I tried taking out the battery and keeping it out for at least 30 seconds - 1 minute but still it was the same once I tried to turn it on again. Any help is appreciated. Thank you very much. 

591 Posts

March 16th, 2019 15:00

Hello,

You did the reset procedure the wrong way it's not enough to remove the battery do it this way

1)shutdown the device & unplug ac adapter if connected.

2)remove the base cover.

3)Disconnect the battery from the motherboard and remove it.

4)Press and hold the power button for 30 seconds to release residual elektricity.

5)rebuild everything

As for the led flashing pattern you describe it doesn't exist in your model or Dell forgot to explain what it means here is your service manual

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