Dell Inspiron 5567 Swollen Battery

The system will function just fine without a battery - but get rid of any battery that swells immediately.

@ejn63  I agree with ejn63 that you should get rid of a swollen battery immediately. I’m actually shocked that you’ve been using your laptop with a swollen battery for a year. That is incredibly dangerous.

I’m pretty sure that modern systems still work without a battery — laptops that had easily removable batteries certainly did — but I haven’t tested that personally. But I would definitely remove the battery anyway. If you find that you can’t use the laptop, then I would still encourage you in the strongest possible terms to get a replacement laptop rather than continuing to use a battery that is creating a major fire and overall safety hazard.

@RickyBaker  One additional point: If you’re able to remove a battery, you should be able to replace a battery, without needing a shop. So as long as you can order a legit replacement battery, preferably directly from Dell, you can do this yourself. Below is a link to the Inspiron 5567 Service Manual, which provides step-by-step procedures for removing and repacking every component of the system, complete with diagrams. As you’ll see, removing the battery is not especially difficult, and therefore neither is installing a new one:

https://topics-cdn.dell.com/pdf/inspiron-15-5567-laptop_service-manual_en-us.pdf

Hi @RickyBaker,

Thank you for mentioning me in your post.  I normally don't answer questions in the Inspiron and laptop forums.  While I'm aware of them, I'm much less familiar with them as compared to the forums I do answer in.

I will say a swollen rechargeable battery is a fire hazard.  Please dispose of properly.

I don't mind you mentioning names when starting a thread, but normally, when you start a thread, it'll be people from that forum that will answer.

Good luck with your laptop!

Yes this problem happened to me as well.

I have a Dell Inspiron 15 7570 with a 42Wh 3 cell battery

Purchased the laptop new from Dell in July 2018

Got a warning message to replace my battery in April 2020

Purchased a new genuine Dell battery and opened up the back of my laptop for the first time and there was my old battery looking like 3 black pillows stuck together!

So I replaced the battery and it immediately solved 3 problems my laptop had since the FIRST TIME I had used it.

First, the touchpad now works perfectly - previously the touchpad buttons were very tight and unresponsive.

Second, the battery life was always rubbish - ALWAYS less than 2 hours and now it is more than double that.

Third, the fan would often come on loud and for long periods of time - for no apparent reason - now I never hear the fan noise.

I would like to emphasise that this laptop was well looked after - only taken outside my home on 2 occasions.  Otherwise on my table or my lap - and never charged while placed on a doona or anything dumb like that. And I never opened the back of it until I replaced this battery.

Clearly the battery was faulty from day one.  I am not posting this info to try to get a free replacement battery from Dell (I already purchased a new one from a retailer here in Australia) but I wanted this text to be searchable so if other users are trying to solve any of these issues they can find this post.

I am very disappointed with Dell that they would sell such rubbish batteries.  I have been a Dell user for decades but I will be looking elsewhere for my next laptop.