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May 25th, 2022 09:00

Dell g3 15 screen glitching + crashing on startup?

My laptop was working completely normal yesterday until today.

When i boot up my laptop the screen looks like its broken but when i boot up into bios it shows the screen is completely fine, however when i open the bios it crashes and then the screen glitches.

Here is video proof:

Startup w/o BIOS: https://youtube.com/shorts/1-iJ7ToctRc?feature=share

Startup with BIOS: https://youtube.com/shorts/JE-k6PyB1sU?feature=share

Any help will be appreciated

5 Practitioner

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2.4K Posts

May 25th, 2022 12:00

LCD or LVDS cable. 

You can run a custom test on LCD by pressing D+Power button while turning it on. 

If in warranty reach tech support 

If not in warranty you should start with Reseating LVDS cable (cable between motherboard and LCD) 

 

4 Operator

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4K Posts

May 27th, 2022 02:00

Before any replacement you'll need a failure code and validation from the Dell diagnostics -- accessed by F12 a few times at powerup.

The GPU cannot be replaced - if it fails, the entire system board needs to be replaced.

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