Dell inspirion 15 5565 Does not recognize battery and charger.

When I turn on my with its charger since the battery does not have a charge, it marks this

"WARNING: The battery cannot be identified. The system will not be able to charge this battery"

(I give it continue, when I turn on windows, the programs load, it marks this, "power manager lite,
Unable to determine the type of AC power adapter, The system will slow down and the battery will not charge. This problem can be solved as follows:
-Make sure the plug is fully inserted for the best performance of the system.
-Connect a 45w or above dell adapter.)

It keeps giving me an error with the charger, a friend who has the same laptop as me lent me his charger and nothing changes, he keeps showing the same errors, they recommend that he did the Dell diagnosis, before starting it, he marked this for me

Charger - The AC Unable to determine wattage and type of power adapter, battery may not charge
. Continue with the test?

and this marks me from the battery

[Drums]

Battery charge cycles
main = 9
temperature =30C 
Voltage = 500Mv
Current = 0mA
Remaining capacity = 0.00 Wh 
Total capacity = 36.84Wh
Loadrelative = 0%
Battery Status = 100% Date
manufacturing = 4/2/2017 
Serial number = e210



and this from the charger

** Charger - Functional Test **
AC adapter present: Yes
AC adapter power: Unknown
Test results: Warning
 message: Unable to determine AC adapter wattage and type, battery may not charge



someone who can help me, thank.