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June 6th, 2020 23:00

Dell inspiron 5593 wifi 5GH Problem

i have new laptop inspiron 5593 and i face a problem i can't connect to 5Gh wifi it can't discover as well but 2.4GH it's ok

any solution @DELL-Chris M

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25.7K Posts

June 7th, 2020 06:00

Thank you! We have received the required details. We will work towards a resolution via private messages to ensure the security of your information. In the meanwhile, you may receive assistance or suggestions from the community members as well.

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24.8K Posts

June 7th, 2020 08:00

Did you opt for an upgraded wireless card at purchase? The base model card is the DW1707 (QCA9565 chipset), which is 2.4 GHz only.  Check your wireless adapter properties in the device manager.

 

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September 6th, 2020 08:00

Dear Sir,

Same issue with me, be noted that it working with 5ghz in Ubuntu but not working in Windows 10 Pro 64bit.

So, we need urgent update of the wifi driver.

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