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G5 15-5587, same problem with azerty keyboard
I bought my computer two years ago (in september), and until now everything was fine.
But like some weeks ago I started so experienced some problems with it.
Without warning some specific keys stop working, especially at start, then randomly.
The problematic keys are mostly forming like a diagonal line pattern :
: F1, é, Z, S, X and MAJ-SHIFT
I found out, here : https://www.dell.com/community/Inspiron/Inspiron-G5-15-5587-problem-with-keyboard/td-p/7398908
this seems happening mostly to AZERTY keyboards (the only 4 people who have reported this had azerty), and some users where thinking it might be related to a bios-update.
And the concerned keys are exactly the same as mine.
It is very frustrating, because I need my computer a lot for my work.
What to do ? Is there a technical solution ? What about the garantee ?
Thanks for your consideration.