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November 8th, 2019 16:00

G5 5590 Alienware Control Center crash on startup

Hello,

 

I've been using the AWCC software when I got my laptop, however suddently it isn't able to startup. I'm given by Window's Event Viewer this error messege:
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The program AWCC.exe version 5.2.58.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 3e1c
Start Time: 01d5968a0e9362ac
Termination Time: 4294967295
Application Path: C:\Program Files\WindowsApps\DellInc.AlienwareCommandCenter_5.2.58.0_x64__htrsf667h5kn2\AWCC.exe
Report Id: d94ab5bd-a61c-48f9-b268-3a8bbd25ee96
Faulting package full name: DellInc.AlienwareCommandCenter_5.2.58.0_x64__htrsf667h5kn2
Faulting package-relative application ID: App
Hang type: Cross-thread

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How may I fix this issue? 
I tried reinstalling/repairing/resetting the App through Windows Store, and it didn't work.

 

Thanks in advance

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