9 Posts
2
17873
Games crashing on Dell 5770 since bios and windows update
I have a dell 5770 with AMD530. After the latest bios update my games are crashing
I have attached screenshots of the system. Can this be a hardware issue or a driver issue?
Or I have to re-install windows?
I have reinstalled AMD software
I had issues with my MS Office as well, which was fixed after repairing it
Any help will be appreciated.
AMD system monitorAMDSystemServicesBIOS
gaklimited
26 Posts
0
November 14th, 2019 20:00
from where did you download it? only the latest 1.2.3 bios is available to download in .exe format, where did you get the bios image?
gaklimited
26 Posts
0
November 14th, 2019 20:00
can you be more specific? The bios update file is an exe file, not an image
gaklimited
26 Posts
0
November 15th, 2019 02:00
Here's the link:
https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverid=ykx87
Just rename it to 'BIOS_IMG' and change the '.exe' extention to '.rcv'
If you're lazy, just put this in a pendrive: https://mega.nz/#!7kwRlKpZ!HAPOXlH6j0y22n8n4WboyPpP0eyetqnZDa77jpKUWsk
then follow tomcat00's instructions, downgrade won't be blocked but some intel me endupdate firmware will not go back to old version. I think it's the update for the zombieload vurnerability...
3- copy it to usb with FAT32 format
4- shutdown your laptop and unplug the AC
5- press Ctrl+Esc (hold) and plug the AC but keep pressing until see bios recovery window
6 -bios recovery
airline
19 Posts
0
December 28th, 2019 07:00
hi
which bios version is good for fix game crashes
Version 1.2.2, 1.2.2
or
Version 1.1.8, 1.1.8
....thanks
Dorkond
8 Posts
0
February 13th, 2020 12:00
Solution does not work under bios 1.2.3. This version is not downgradable.
Dorkond
8 Posts
1
February 13th, 2020 12:00
How do we as a community can request a fix for this dell software problem? At least a downgradable next version of bios will be great.
NovaDice
1 Message
1
March 16th, 2020 12:00
Thank you, tomcat! The solution provided worked well and gaming ability is restored!
jony_easyrider
1 Message
3
March 31st, 2020 16:00
Please note that downgarding to the 1.2.2 version will not solve the issue. Only the 1.1.8 version is the solution:
https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverid=ykx87
1. After download you will have the "Inspiron5570_5770_118.exe" file
2. rename it to BIOS_IMG.rcv
3. copy it to usb stick with FAT32 format
4. shutdown your laptop and unplug the AC
5. press Ctrl+Esc (hold) and plug the AC but keep pressing until see bios recovery window
6. choose bios recovery
7. enjoy
DionX
1 Message
3
April 5th, 2020 07:00
Thanks a million to everyone contributing to this solution! It worked perfect for me as well.