Thanks for posting. Apologies that your system is not performing as expected.
If the hard drive has failed, it would need to be replaced.
If you still require assistance and the system is under warranty, you may contact me privately. Be sure to include your personal information (name, address, telephone, email) and your computer's service tag number in your message. Thanks.
If there is no warranty, then you could contact our Out of Warranty team to get a quote for a paid service request.
SyamilT
5 Posts
0
June 28th, 2019 05:00
How to fix it?
nyc10036
4 Operator
4 Operator
•
5.6K Posts
0
June 28th, 2019 05:00
Failed hard drive.
robert p
4 Operator
4 Operator
•
9.4K Posts
0
June 28th, 2019 06:00
Hi SyamlT,
Thanks for posting. Apologies that your system is not performing as expected.
If the hard drive has failed, it would need to be replaced.
If you still require assistance and the system is under warranty, you may contact me privately. Be sure to include your personal information (name, address, telephone, email) and your computer's service tag number in your message. Thanks.
If there is no warranty, then you could contact our Out of Warranty team to get a quote for a paid service request.
SyamilT
5 Posts
0
June 28th, 2019 22:00
I cant message you
robert p
4 Operator
4 Operator
•
9.4K Posts
0
July 1st, 2019 04:00
Please try again, I've had an admin check your account, it should be working.