Hardware replacement

Hi Nakuls,

Thanks for your post.

If your replacement hard drive was ordered as a result of a failure, they are usually ordered with Next Business Day shipping (depending on the country and location).

If you still require assistance and the system is under warranty, you may contact me privately. Be sure to include your personal information (name, address, telephone, email) and your computer's service tag number in your message. Thanks.

If there is no warranty, then you could contact our Out of Warranty team to get a quote for a paid service request.