Inspiron 15 7567 Gaming Battery

Hi KaEdKi,

Thanks for posting.  Apologies that your system is not performing as expected.

Battery life can vary depending on different circumstances.  Here is some information from the Dell knowledge base you may find helpful.

Laptop Battery FAQ

If there's no battery error code and you're comfortable opening the computer case, I suggest draining the residual power of the computer and recalibrate the battery by following steps in link below. 

System battery shows "plugged in not charging" when you ...

Hi Denyed1

I suggest you run the diagnostic tool to check Battery on system by following steps below:

1. Power on system, quickly start tapping F12 key continuously until you see Preparing One Time Boot Menu in the top right corner of the screen.

2. In the Dell Pre-boot menu, select Diagnostic. After quick test finished, select Primary Battery and then click on Thorough Test Mode. Report back any error code

My battery has also died. I used to get 6 to 8 hours but barely manage 1 now. Surely this is unacceptable quality for a battery that was left at 75% charge and hardly used for a year. Dell really made a dead horse with the 7567

I'd suggest you still re-calibrate the battery (see my post above) and then retest it. Hopefully re-calibrating battery  will make a difference.

**bleep**, Im out of warrantee by one month. Been having battery trouble since the last few months but thought it was the Bios issue so have been waiting for that to resolve. Now that I downgraded to Bios 1.1 again and still had the issue I thought I should look into it more...

Hi, I have run the thorough test mode and it says my battery is reaching the end of its usable life.

The error code is: 2000:0132 validation code 78376

Please select Service Manual to view battery removal in link below:

Support for Inspiron 15 Gaming 7567 | Manuals & documents ...

Please enter service tag number onto link below to see if there's still warranty for the system.

www.dell.com/support/home/us/en/19/products/?app=warranty&c=&l=&s=

If there's still warranty, I suggest you contact Dell and ask for a free replacement. Normally, notebook batteries are covered by One (1) year warranty support.

Dell Notebook Battery Warranty Support | Dell US

Thanks, I will try that. Yes this is the first time a battery has died on me so quickly and also the first time I have tried to look after it really well...

Please don't forget to click on " recalibrate" in my other post. 

I have done. I have tried a few of the charge it up to 100% and let it drain with no success, so will attempt the battery removal and then leave it disconnected for a few hours and then reconnect and charge up again.

Ok, before I have managed to try anything windows popped up a notification to say that my battery no longer works and needs to be replaced...

If all troubleshooting fails, I suggest contacting Dell Out Of Warranty to see if you can order a new battery in link below. 

How to Arrange 'Out of Warranty' Repair on your Dell ...

You could also check a third party for a battery such as EBay, Amazon or Parts People com. Please check the specification on back of battery or in the link below.

www.dell.com/support/manuals/us/en/19/inspiron-15-7567-laptop/inspiron-15-7567-setup-specifications/battery?guid=guid-87907837-34f0-4d65-b203-6875fbf09f01&lang=en-us

If you see one on either Amazon or EBay, I suggest checking the seller reviews, warranty and return policy.

Ok, I'm going to have to try and get a new battery. I tried the calibration and resetting it a few times but have had no luck. Thanks for your help.