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Inspiron 3585, reserving too much GPU memory
I have a problem similar to this 2018 Optiplex GX280 thread, with my Inspiron 3585. I have 8GB installed but only get 6GB usable as 2GB is hardware reserved ram. I am very dissatisfied as this is false marketing and I want to return this laptop if this is not fixed. The graphics card is reserving 2GB of memory and I don't want that.
DELL-Chris M
Community Manager
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January 16th, 2020 11:00
This is normal and working as designed. Windows 10 will reserve that "Shared system memory" to facilitate all of the functions required of the AMD Radeon RX Vega GPU.
I can see that you have had this Inspiron 3585 for 71 days. Here in the USA, returns are only allowed inside the first 30 days from the Dell invoice date.
omoor
1 Message
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October 25th, 2020 13:00
Hi , I had this same issue but resolved in the bios area, as possible to change the amount of VRAM for GPU. Many Thanks, Oliver Moore
Ehloi
2 Posts
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December 26th, 2020 05:00
Hello, I upgraded my ram I now have 8Go + 4Go so I decided to increase the RAM for the graphical card. Went into bios and put it at 3Go. Now my screen is not displaying anymore. Is there a way of going back to 2Go ?
Ehloi
2 Posts
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December 26th, 2020 06:00
I did reset the BIOS by unpluging and repluging the round battery. But still nothing displayed on my screen