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878
Inspiron 5567, takes too long to wake from sleep mode
This is a 6 months old laptop Dell Inspiron 5567 and it takes too long to wake up after I put it to sleep. And the photos take over 2 minutes to open after a black screen,and all the pictures show a logo and not pictures they hold. My Inspiron 155567 is under warranty and have tried trouble shooting a number of times with my Basic support that came with this laptop,but till date your agents have not been able to resolve the problem,and now have to dial a paid support for this.Also trouble faced while wake up from sleep mode,it takes a very long time.
DELL-Chris M
Community Manager
Community Manager
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54.9K Posts
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April 1st, 2019 11:00
Both of these issues sound like a corrupted operating system which is why Basic support sent you to paid support.
If the Inspiron 15-5567 passes the pre-Windows ePSA Diagnostics , then the fault is not with the hardware.
SheetalSaju
1 Message
1
June 2nd, 2019 08:00
Same issue - battery is not getting charged. Unlucky out of warranty period.
Danialonline
19 Posts
0
June 2nd, 2019 21:00