Inspiron5770

21 Posts

2623

February 1st, 2021 05:00

Inspiron 5770 Overheating Problem

I have a bad overheating issue with my laptop.

SO far I have replaced the SSD to Samsung 970 PRO 1TB

Changed Thermal Paste Arctic MX-4

Upgraded to 32GB RAM

Nothing has helped and very upset that i have spent £600+ to fix this problem now.

Can anyone recommend any software or solution, at this point i just want to leave dell and buy a Asus Ryzen Laptop

Responses(24)

TA

The Adder

151 Posts

1

February 1st, 2021 05:00

The same problem here! You can make it a little bit better by under-volting your system. This can be done with software like ThrottleStop or Intel XTU Please read these articles: https://www.notebookcheck.net/Intel-Extreme-Tuning-Utility-XTU-Undervolting-Guide.272120.0.html https://www.notebookcheck.net/More-performance-and-quieter-fans-with-Intel-XTU-Undervolting-the-ThinkPad-X1-Carbon-2018-ThinkPad-T480s.296752.0.html https://www.ultrabookreview.com/31385-the-throttlestop-guide/ https://www.notebookcheck.net/Undervolting-your-Dell-laptop-can-void-the-warranty.415008.0.html

I

Inspiron5770

21 Posts

0

February 1st, 2021 06:00

Thanks for your response.

I have used ThrottleStop. Nothing has changed.

I have used Intel XTU and cant change a thing because have updated to a newer bios and cannot roll back.

Can I just say its like Dell want me to chuck this £1000+ PC in the bin.

(HAVE ATTACHED THROTTLESTOP SETTINGS)

TA

The Adder

151 Posts

1

February 1st, 2021 08:00

It looks like ThrottleStop is not working, because your offset voltage is set to -125mV and in the overview table the offsets are still 0.0000 for all components. It's possible that, like Intel XTU, TS can not change the voltages because of your BIOS version. It IS possible to downgrade to e.g. 1.1.8 where you can change the voltages again. There are a couple of threads dealing this BIOS downgrade issue.

I

Inspiron5770

21 Posts

0

February 1st, 2021 15:00

Thanks once again for your support.

That is strange and thanks for telling me.

Will try to downgrade my bios. Is it OK if you send me a guide.

I

Inspiron5770

21 Posts

0

February 1st, 2021 15:00

I have downgrades my BIOS. ThrottleStop: Still showing as 0.000 offset.

I

Inspiron5770

21 Posts

0

February 1st, 2021 16:00

it keeps upgrading it from 1.1.8 to 1.2.3. any idea how to stop this from happening, its doing my head in. lol

TA

The Adder

151 Posts

1

February 2nd, 2021 00:00

Good to read that you where able to downgrade the BIOS!
To prevent automatic updating, see this thread:
Solved: Re: Automatic bios upgrade on inspiron 5570 - Dell Community

I

Inspiron5770

21 Posts

0

February 2nd, 2021 01:00

thanks.

it prevented it. but it has not changed on throttlestop.

any ideas?

TA

The Adder

151 Posts

1

February 2nd, 2021 01:00

Schermafbeelding 2021-02-02 102430.png

I

Inspiron5770

21 Posts

0

February 2nd, 2021 01:00

im going to try an older bios.

im not sure why its not working

its still showing 0.000 for offset

TA

The Adder

151 Posts

0

February 2nd, 2021 01:00

Strange, in BIOS 1.1.8 it is possible to change the CPU/GPU voltages.
Did you try to start TS or XTU with administration rights?

Here my settings, maybe it helps.

I

Inspiron5770

21 Posts

0

February 2nd, 2021 01:00

I couldn't see the photos you uploaded tho.

Yes I have had throttle stop on admin rights.

TA

The Adder

151 Posts

1

February 2nd, 2021 02:00

Did you try to reinstall TS or XTU?

The under voltage op -125mV is very low, most people ends up between -90mV and -110mV
If I try -125mV the system crashes!

strange...

I

Inspiron5770

21 Posts

0

February 2nd, 2021 04:00

im using bios 1.1.3 now.

I

Inspiron5770

21 Posts

0

February 2nd, 2021 04:00

the funny thing is it dosent crash. stressed with youtube 8k and cinebench r15. and like you were saying im not sure if throttlestop is on and working.

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