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Inspiron 7610 Thunderbolt USB C port immediately disconnects from device
Hello,
I am trying to charge my iphone via lightning to USB C cable. When plugging in, the device connects and then proceeds to immediately disconnect. Both sounds cues are heard.
Thunderbolt Control Center is not recognizing any devices plugged in.
I have updated all bios, firmware, and thunderbolt drivers and have disabled usb selective suspend
Any ideas as to how to fix this?
DELL-Cares
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November 10th, 2021 05:00
Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.
mini-187
1 Message
1
April 24th, 2022 13:00
this problem is STILL NOT resolved after over 5 months. im having the same issue and tried everything to solve this but ive had no luck. im trying with the dell support now.
noto6
1 Message
0
December 5th, 2022 09:00
I have this problem, too!
USB-C will charge a device for about 1 second, and then it stops.