Start a Conversation

Unsolved

S

1 Message

3334

August 22nd, 2020 22:00

Inspiron15 3000 speakers crackling and laptop lagging

Hello,

I searched for solution on dell community for these problems of my laptop. I tried updating the realtek audio driver to High definition driver but I'm getting an update drive warning of the driver not compatible with my laptop. Please let me know if I should proceed with it.

Or if you have any other solution to my problem.

4 Operator

 • 

4K Posts

August 24th, 2020 02:00

Your laptop would have have a Realtek audio driver pre-installed. Assuming that driver is still installed, switch to the Windows native audio driver to test the speakers.

1. Open the Device Manager (type devmgmt.msc in the Windows search box).
2. Expand the "Sound, video & game controllers" and right click on "Realtek High Definition Audio".
3. Select to "Update Driver Software".
4. Click on "Browse my computer for driver software".
5. Click "Let me pick from a list of drivers on my computer".
6. Put a check in the box "Show compatible hardware" if not already checked.
7. In the list of devices, click "High Definition Audio" (the native driver).
8. Click "Next".
9. On the Update Driver Warning box, click "Yes" (install the driver).
10. Restart the laptop if prompted. If not prompted, then no need to restart.
[To get back to the Realtek driver,  do it again but reverse the names in steps 1 and 6.]

If the speakers crackle even with the native driver then it could well be hardware failure. Contact tech support to have it repaired.

October 3rd, 2021 22:00

What you said about the speakers crackling worked but it's still lagging any fixes?

No Events found!

Top