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July 30th, 2021 11:00

Issues on Newly Purchased laptop

I bought new laptop on January 22nd 2021, I am facing a lot of issues on my laptop as mentioned below -
 
1. Unable to install any softwares(Ex: Pro tools, Premiere pro, Visual studio,).
2. Laptop is getting too noisy(Fan Sound)
3. Can't adjust the settings like brightness of the screen, sound, Font etc.
4. Battery life is not good as expected(will die in 2 hrs)
5. Motherboard and Fan are exchanged by Dell Service center more than 2 times within 6 month of span.(We have visited the Dell service center more than 6 times in 6 month of span)

10 Elder

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24.7K Posts

July 30th, 2021 12:00

What model system?  Inspiron 3593, etc.?

 

3 Apprentice

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559 Posts

July 30th, 2021 18:00

Can you install from the Microsoft Store? If so, then it sounds like you're running Windows 10 in S mode. You will need to disable S mode in order to install programs outside of the Microsoft Store.

A noisy fan and poor battery life are indications that a program or service is constantly using the processor near or at 100%. Open task manager, click on more details and monitor which programs are using resources.

July 31st, 2021 00:00

No, am not able to install from microsoft store also.

July 31st, 2021 00:00

Laptop Model Number : Dell Ins - 3501, 11th(Ci5/8/1TB+256SD/2GB Win10/FHD/H&S)

10 Elder

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24.7K Posts

July 31st, 2021 04:00

Bottom line:  that's an inexpensive budget system that's not going to run the applications you need.

The applications are the equivalent of a trailer needing a full size pickup truck to tow -- the system is a Hyundai Accent.  

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