Highlighted
Karlie412
1 Copper

Keyboard backlight won’t turn off

I got a Dell Inspiron 15 5000 in december 2018. The backlight keyboard worked perfectly fine with the f10 key, and then all of the sudden it stopped working. The keyboard light won’t turn off unless I let it timeout, and it gets really annoying because at night it is very bright and I can’t turn it off. I’ve tried using BIOS and there is no backlight option in Mobility center.

0 Kudos
1 Reply
U2CAMEB4ME
4 Germanium

Re: Keyboard backlight won’t turn off

Welcome to the Dell Community  @Karlie412 

To better assist you, the members would need the exact model number of your laptop/desktop???

Identify your Dell:

https://www.dell.com/support/contents/us/en/04/category/product-support/self-support-knowledgebase/l...

Best regards,

U2

PLEASE DO NOT POST ANY SERVICE TAGS!!!


Microsoft Registered Refurbisher
Microsoft Registered Partner
Windows Operating System lifecycle fact sheet
Lifecycle begins when released and ends when no longer supported
HP EliteBook 8770w i7-3630QM 32GB
HP ZBook 17 G2 i5-4310M 16GB
0 Kudos