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March 1st, 2019 02:00

Keyboard

Hey there,

I purchased Dell G3 a month ago and some of the keyboard letters already look worn out.

I'm not doing anything harsh to the keyboard that would damage it so I'm pretty unhappy considering I paid a lot of money for this product. 

I tried contacting support for my country but I only get redirected into the same loop of questions and options time after time.

How can I contact Dell support regarding this issue and what can be done regarding this matter? 

4 Operator

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3.4K Posts

March 1st, 2019 07:00

Thank you for your message. I will be glad to investigate this for you.

For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Sreejith R) & send a private message with the service tag, registered name & email address.

How to locate the service tag

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