Try known good working ram in one slot at a time to see if that works. This will help single out which slot is defective or if both are faulty. If so, you will need to replace the motherboard. If needed you can contact Dell Spare Parts at the number or link below.
DELL-Jesse L
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February 5th, 2018 06:00
Moe-zy,
Try known good working ram in one slot at a time to see if that works. This will help single out which slot is defective or if both are faulty. If so, you will need to replace the motherboard. If needed you can contact Dell Spare Parts at the number or link below.
1-877-717-3355
Dell Spare Parts