3 Posts
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279
Please let me know if the adapter B is the official product or not.
Hi,
I have two Dell power adapter.
Although the seller of amazon.com replied me "we guarantee our items to be 100% offical product", I am wondering if the adapter B is the official product or not.
Q. Please let me know if the adapter B is the official product or not.
Thank you.
Laplace2000
3 Posts
0
December 3rd, 2022 21:00
Thank you for your reply.
However, I still don't know if adapter B is an official product or not.
1. According to parts-people.com, it seems to be an official product.
2. Amazon's seller said that it was the official product but the firmware version is different.
3. Another amazon's seller said that it was a fake official product.
I had both adapter A and adapter B.
Both worked well with Dell laptops. Recently I bought a new accessory but adapter B did not work with it.
So I was wondering if it was the official product or not.
Anyway, I decided to return it.
Thank you.
ieee488
4 Operator
4 Operator
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11.1K Posts
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November 27th, 2022 17:00
If it charges the battery, then it is fine. If it doesn't charge the battery, then it isn't fine.
Laplace2000
3 Posts
0
November 28th, 2022 07:00
Thanks for your reply. Unfortunately, what I want to know is if the adapter "B" is the official product or not.
Thank you.
ejn63
10 Elder
10 Elder
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24.8K Posts
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November 28th, 2022 08:00
If the adapter came from Dell or a Dell parts only supplier like parts-people.com, it is original. Anywhere else: ask the seller.