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535
Programs Not Responding and freezes
Hi I recently dropped my Dell Inspiron n5010 managed to get it back on, but now when it's on after some minutes it stops responding to programs (Not Responding) and then it will freeze, then it will eventually go blank and stop working. If I switch it off and on it does the same thing, I tried the F12 Diagnosis test(memory test) but no luck. Still gives me the same problem, please help
CoppMve
3 Posts
0
December 23rd, 2020 00:00
Service Tag (S/N)
AdrianG001
4 Operator
4 Operator
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4K Posts
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December 23rd, 2020 01:00
Have you received any errors or blue screen crashes? You could try doing a System Restore to an earlier time since this issue started recently. If you are not sure how to do a System Restore, let us know which Windows operating system you are running with your Alienware so we can explain the process.
As per this Microsoft support article, if you select the Normal startup option, the option may change to the Selective startup option when you restart your computer.