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March 16th, 2019 21:00

Screen tearing while playing certain games after recent upda

My Dell Inspiron 3442 now has a huge problem with screen tearing while playing certain games (games which I had no problems with) after a recent automatic update 15/03/19, after that my laptop had another update at 16/03/19 which it had failed installing and I had to download Dell Support Assist, after some failed attempts it finally installed but I continue with the same screen tearing problem. (I don't know what was the update of 15/03/19 and it doesn't appear in my update history) (16/03/19 update was "Dell Inspiron 3442,3542,5748 System BIOS - A14").

I would like to know what in that update may have caused this and added information will be added to this post if it can help solve my problem.

9.4K Posts

March 18th, 2019 05:00

Hi PedroAnt,

 

Thanks for posting.  Apologies that your system is not performing as expected.

 

Here is information from the Dell knowledge base you may find helpful:

How to Stop Screen Tearing

 

 

 

 

 

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