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February 13th, 2019 04:00

Sign-in problems

I forgot my sign in password and I tried everything I could think of but I just can't remember it. Please help

9 Legend

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12.3K Posts

February 13th, 2019 05:00

Could you please post the model number of your system?

Are we talking about the Windows password to run Windows? Or are you talking about the BIOS password when you first boot the system to allow access to the computer?

If the BIOS password then you will have to call Dell tech support and after verifying that you are the owner of the system, they can help.

If the Windows 10 password, and depending on which version of 10 you have, the following link offers more information.

https://support.microsoft.com/en-ca/help/4028457/windows-10-reset-your-local-account-password

https://support.microsoft.com/en-ca/help/4026971/microsoft-account-how-to-reset-your-password

2 Posts

April 2nd, 2019 22:00

Hello, I haven't used my computer in about a year and I forgot the password so someone on Facebook told me to take out the memory chips and put them back in and then the problem will go away, since I took the chips out now it's giving me a new problem that says memory has changed, I don't know what the heck to do I switched the memory cards around back and forth to see if that would work well it didn't, Iwas grounded out and the table that was working on the computer was grounded, so there's no static so I don't know what happened. Can.  anybody help I really appreciate it thank you and this is a Dell inspirion 1705E thanks.

9 Legend

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12.3K Posts

April 3rd, 2019 04:00

Read the posts in the following forum thread. The fix is mentioned along with other helpful information. And I really don't think that you damaged the motherboard or you would not post or get to the RAM message.

https://www.dell.com/community/Laptops-General-Read-Only/Error-message-quot-The-amount-of-system-memory-has-changed-quot/td-p/3246409

1 Message

March 27th, 2020 08:00

I’m locked out can’t remember password get into computer. What do I do?

4 Operator

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5.6K Posts

March 27th, 2020 08:00

@Bozz8  Try reseating the RAM modules. 

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