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255
September 4th, 2018 01:00
Tech support
Someone can tell me the email address for tech support for dell inspirion 15.
I have this issues:
The laptop works but when i use a non-dell power supply or battery is working.when i use dell power suppy or battery dont.what is the cause of that?
And i want to change the owner but the web page is so slow.it is normal?
The tech support can do that for me ?
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ejn63
10 Elder
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30.1K Posts
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September 4th, 2018 06:00
You MUST use an OEM Dell AC adapter - or the battery won't charge. Some third-party batteries will work; others won't.
The ownership transfer page responds just fine for me - if you're having trouble, try using a different system or connection.
https://www.dell.com/support/assets-transfer/us/en/04/#/Identify
Dell-SreejithR
4 Operator
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3.4K Posts
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September 4th, 2018 09:00
Thank you for your message. I will be glad to assist you on this.
What is the status of the AC adapter & battery in BIOS when using Dell adapter & battery?
What is the version of BIOS installed?
Try to complete the ownership transfer by clicking on this link http://dell.to/2hHlC4d
For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Dell-Sreejith R) & send a private message with the service tag, registered name & email address.
What is a Dell Service Tag and how do I locate it?
Paul2C
2 Posts
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September 5th, 2018 06:00
The problem is not charging the battery or power supply.i think is ok.the battery charge and the laptop boot but with when i use original battery or power supply i have a blue screen in windows 10.windows dont boot.when i use only some hp or something like that power supply 90w is all ok at least windows boot and i can play with it.i need to reinstall windows with recovery iso for website?