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September 28th, 2022 11:00

Trackpad not working on inspiron 16 plus

hi the Track pad has not been working since I bought it. pretty disspointing for a $4k laptop.

 

I can only use my laptop with a 

591 Posts

September 28th, 2022 13:00

Hello,

You are not alone look here 

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4K Posts

September 28th, 2022 23:00

I had the same problem. I manage to solve it in this way:

-Go to Intel Graphics Driver and disable ALL options related to battery saving, such as Panel Self Refresh.
-Shutdown and then boot the laptop again.

I thought this solution because I've noticed that touchpad starts to lag/freeze only when using Intel UHD gpu. This never happened to me while playing with RTX 3050 Ti. Until now (3 hours after I changed the mentioned setting) the touchpad works perfectly

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